TECHNOLOGY TERMS OF USE & CONSENT
The information in this document pertains to the use of technology in counselling, coaching and other services provided by Coastality, a division of 1220670 BC LTD, and as recommended by the British Columbia Association of Clinical Counsellors (BCACC), related professional and governing body regulatory and ethical standards, and Office of the Information and Privacy Commissioner for B.C. The Client and/or Client(s) are required and assumed to have read this document in full prior to using technology such as Phone, FaceTime, Google Hangout, Skype, Zoom, Microsoft Teams, GoToMeeting or similar applications and video conferencing tools in the services being provided to them.
LAST UPDATED JANUARY 7th, 2024
TECHNOLOGY SAFEGUARDS
In order to protect information directly or indirectly related to the Client and/or Client(s), the Consultant does not utilize products or services with known or perceived privacy issues, and ensures that any notes, records, recordings or otherwise are securely stored and encrypted in reliable cloud-based infrastructure and/or secure physical storage, and not on a local device(s).
In order to minimize the risks associated with the use of said technologies, it is recommended that the Client and/or Client(s) implement their own security safeguards, such as turning on encryption, setting privacy settings for their devices and/or browsers, using specific equipment, using technologies in a private place, and/or password protecting their devices and/or equipment, etc… prior to using these technologies.
NOTICE
Platforms/services such as FaceTime, Google Hangout, Skype, Zoom, Microsoft Teams, GoToMeeting or similar applications and video conferencing tools all securely encrypt their data, however the Client and/or Client(s) agree that they will use these platforms/services for online services at their own risk.
The Client and/or Client(s) acknowledge and accept that they are responsible for their own security, and that the Consultant cannot guarantee any level of privacy related to the use of technologies in direct service delivery, and accepts no responsibility or liability for any interception or breach of privacy or data related to the use of technologies in direct service delivery.
CONSENT TO USE
The Client and/or Client(s) confirm that the above information and notices shall be read prior to the commencement of service.
By proceeding with service delivery using technology, the Client and/or Client(s) are deemed to have provided meaningful consent to do so, wherein they agree and accept the potential risks and their own responsibilities for protecting their own privacy when using technology.
These terms of use in no way supersede any governing bodies’ policies and/or professional guidelines, and in no way supersede any agreement in place between Client and/or Client(s) and the Consultant.
The Coastality team acknowledges that we operate primarily on the unceded Coast Salish Territory of the Lekwungen and W̱SÁNEĆ nations, and that the areas it additionally serves across British Columbia possess a complex history for which we have the utmost respect, appreciation, and gratitude.
The regulatory body for general counselling services in British Columbia is the British Columbia Association of Clinical Counsellors (BCACC). Please visit each professional’s profile to find out more about their particular registration body, as each may differ. For Registered Clinical Counsellors, please visit the BCACC website by clicking on their name above to learn more about what they do and what services and options may be available to you.